[問題] 淘寶寄來燈具破損
第一次購買淘寶就遇到了傷腦筋的事~~~~
今天收到淘寶賣家寄來的燈具,
打開時發現破損,
詢問掌櫃,
她說可以補發但無法發台灣,
我要自己負擔國際運費
我詢問那可以退款嗎?
她說無法退款,她們只有補發,
但燈具是破的,
想請問有經驗的各位我可以請掌櫃怎麼處理?
謝謝捏 ^^
PS.還未確認收貨
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