[問題] Society6 退款問題

看板IntlShopping (國際購物)作者qurchiny (Cece)時間11年前 (2014/06/20 09:03)推噓3(3推 0噓 2→)

留言5則, 3人參與討論串1/1

事情是這樣的 (有點複雜麻煩大家幫我解答了... 去年11月從Society6網站訂了四件衣服(以前有買過) 因為遲遲沒送達所以就跟客服反應不知道是什麼原因補寄了兩三次還是沒有送到就這樣耗了大半年我就想說乾脆退掉算了他也很乾脆地回復我說幫我取消訂單然後退款到原帳戶又等了半個月也打去信用卡公司問了始終沒有收到款項後來再度詢問客服他說因為超過180天所以沒辦法退要送我100gift card (以下,應該沒有解讀錯誤吧?) I am really sorry, it looks like our Paypal Merchant System was unable to process a refund for any order older than 180 days. Unfortunately, your order was just passed the 180 day mark when the refund request was processed. I can offer you a $100.00 Gift Card for the inconvenience. Please let me know if you would like me to proceed with a Gift Card. 看到這火都來了.. 我只是想要衣服或者原本的錢啊!! 我就用破英文跟他說了他接著回我這篇 Unfortunately, this order has been cancelled in our system and we are unable to resend it. If you would like to place a new order for this item, reply to this ticket with your new order number and I can issue a refund for it. 但我看不太懂他的意思請問他是說要我再買個東西產生訂單他再退我錢嗎？這樣我新買的東西它也會退嗎？真是太曲折離奇第一次買東西買成這樣... 文有點長不好意思麻煩大家了... -- ※ 發信站: 批踢踢實業坊(ptt.cc), 來自: 180.204.31.219 ※ 文章網址: http://www.ptt.cc/bbs/IntlShopping/M.1403226229.A.319.html