[問題] 收到一封來自AE的信,但不知道怎麼回?

看板IntlShopping (國際購物)作者 (地球旅行中,還不想回火星)時間13年前 (2012/11/23 22:50), 編輯推噓4(409)
留言13則, 7人參與, 最新討論串1/1
最近全館6的活動連接下了幾張單 今天突然收到一封AE的信如下,請問問大家收過這種信件嗎? 又該怎麼處理呢? Dear AE Shopper, Order Number: VXXXXXX(我的單號) To enhance security to our customers we have instituted several new checks on orders to ensure the order is not being placed fraudulently. Your order was pulled for this verification process. Therefore your order was not allowed to process further. If you would like for us to again attempt to receive the authorization necessary to process the order please send a fax of your most recent billing statement, showing the last four digits of your credit card number as well as your address, along with your drivers license/state id to 1.724.779.7891, please include your order number. If you do not have access to a fax machine, please email/scan the requested documents as an attachment and send to customerservice@ae.com. If you have any further questions please call 1-866-338-2389 (24 hours a day, 7 days a week) and we would be happy to assist you. -- 與其說我固執, 只是寫實了說服無力的事實!!! 指責我的任性, 反倒證實那些美化過頭的控制慾 -- ※ 發信站: 批踢踢實業坊(ptt.cc) ◆ From: 118.168.236.145

11/23 22:54, , 1F
應該是信用卡沒刷過要求你要提供證明資料有些人會這
11/23 22:54, 1F

11/23 22:54, , 2F
樣..弄過一次之後好像以後就不會了
11/23 22:54, 2F

11/23 23:09, , 3F
我可以提供信用卡的PDF帳單, 可是要提供台灣身分證?
11/23 23:09, 3F

11/23 23:09, , 4F
後4碼? 而且中文他們看的懂嗎?
11/23 23:09, 4F

11/23 23:40, , 5F
可以先題供電子帳單
11/23 23:40, 5F

11/23 23:42, , 6F
就會有信用卡號後4碼了~身分證可以在看他有沒有再要
11/23 23:42, 6F

11/23 23:58, , 7F
覺得AE是認為你有轉賣盈利的意圖
11/23 23:58, 7F

11/25 11:42, , 8F
用google chat打電話過去,把你帳單資訊更新一下就好
11/25 11:42, 8F

11/25 11:42, , 9F
應該是你名子拼法、帳單地址、電話,跟發卡銀行有出
11/25 11:42, 9F

11/25 11:42, , 10F
入,更新一下就好
11/25 11:42, 10F

11/27 01:46, , 11F
電子帳單+ID scan 後email
11/27 01:46, 11F

11/30 12:51, , 12F
前陣子下單也遇到相同狀況可能是我更改美國收件地址
11/30 12:51, 12F

11/30 12:52, , 13F
的緣故~正煩惱如何回覆時..過了兩天AE突然就出貨了
11/30 12:52, 13F
文章代碼(AID): #1Ghur2yO (IntlShopping)
文章代碼(AID): #1Ghur2yO (IntlShopping)