[問題] AE官網購買問題

看板IntlShopping (國際購物)作者maxidog (外星人)時間17年前 (2008/08/18 11:27)推噓1(1推 0噓 1→)

留言2則, 2人參與討論串1/1

我在AE官網下單後填的住址是我在美國的朋友的但是不小心把billing address和mailing address填成一樣的 (都填成我朋友的) 所以AE發現合我的信用卡公司提供的資料不符把我的訂單暫停處理並寄來這封信 Dear AE shopper, Thank you for your recent order. To enhance security we have instituted several new checks to ensure your order is not being placed fraudulently. Your order was pulled for this verification process and the name, billing address or Phone number supplied was not a complete match with the information your credit card company has on file. For your protection this order was not allowed to process further. In order for your order to be processed, please reply with your name, billing address and billing phone number as it appears on your statement,or call 1.866.338.2389 between the hours of 8-5pm EST, Monday - Friday. Thanks for being a part of the American Eagle brand and we’re sorry for any inconvenience. Sincerely, Your friends @ AE.com 我看了後把我登記信用卡的台灣地址(翻成英文)電話姓名都寄回去但是過了3天都還沒有收到任何AE的回覆用追蹤碼查我的訂單進度也都不是顯示processing 請問我該怎麼辦呢? 再下單會不會重複訂到一樣的東西但是不趕快解決又怕折扣的東西賣光了>"< 拜託好心的板友幫忙解決問題好嗎??? 謝謝你們耐心的看完 -- ※ 發信站: 批踢踢實業坊(ptt.cc) ◆ From: 220.129.120.112