[分享] Accor註冊的白金被封號 [雅高]

看板points (點數哩程板)作者reinstall (Why life is so short?)時間11年前 (2013/11/20 20:31)推噓10(10推 0噓 5→)

留言15則, 8人參與討論串1/1

沒錯我被封號啦!!!!! 原因是因為我在官網寄了一封信給客服詢問這次6折特價的相關問題沒多久就在信箱收到回信當時心想"回覆效率好高阿!!!(開心)" 結果信裡面的內容如下 We have well received your e-mail dated ********** and thank you for your interest in the Le Club Accorhotels. Please be advised that your Le Club Accorhotels Platinum account (****** *** *) was created through an unofficial link from a travel forum. However, after investigation, your account has been locked due to non targeted market. Therefore, you are unable to access your account now. Should you have another open account with Le Club Accorhotels, all you have to do is fill in the form in the Le Club Accorhotels sections of our web site www.accorhotels.com: - Click on "Join" - Choose the program that best meets your needs - Then follow the steps to fill in the appropriate form Best regards, Christopher Nealson Your Customer Service for Loyalty and Subscription programs 當時看到心都涼了... 不過因為他說的是事實...我也就認了帳號之後還是可以登入但會原本顯示卡號的地方會變成"You do not currently have an active loyalty or membership card." 積分不見倒不令人擔心(因為也只住過一晚) 可擔心的是... 帳號裡還有3個不可取消rate的upcoming stay阿!!!! Orz 會不會因此影響到之後的入住????!!! 所以我採取了以下兩個步驟 1.打去香港客服問帳號被封會不會影響已預訂好的住房 2.直接mail給各飯店確認每個訂單是否成立得到以下結果 1.香港客服也不清楚答案給我一個台灣號碼叫我打去問所謂的"會員中心" 2.下午陸續收到回信答案都是正向的各訂單是成立可入住的鬆了一口氣!!!!至少有房間住+不用重訂不過很有可能到時沒有白金權益(?) 這樣個人心得是 1.如果白金是註冊來的..."客服"就像是飛蛾撲火的那火碰不得阿!!!! 2.預定入住不影響至於入住的真實情況....只能到時再人肉測試了 -- ※ 發信站: 批踢踢實業坊(ptt.cc) ◆ From: 1.164.4.191