[問題] 淘寶官方圓通說未收到貨但已草簽已回收
我是選黑貓直寄的方式，所以當初圓通地址是看不到的
但淘寶系統會提供給賣家
賣家說是寄到這：張旺,18121237387,上海上海市青浦區華徐公路3029號5號2號樓1-1室
,000000
發貨前也用旺旺問過圓通客服是不是這個地址，客服說是。
昨天查物流已草簽。就旺了圓通客服詢問何時入庫
結果客服回答很慢，一下說沒收到貨。
我說都草簽了，問他何時入庫。他才又改口說昨天沒入，今天應該會入
就在今天早上九點多我又問了客服，客服隔了快二小時才又回
真的沒收到這個貨
現在不知道什麼情況=.=?
請問大家圓通是不是常有這種二光情形?
謝謝
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