[問題] 怎麼解決買淘寶即將帶來的損失已回收
大家好 我因為淘寶購物的問題
出了一些麻煩
想問大家該怎麼解決
我買了 jihisi灯具旗舰店
http://ppt.cc/5qAX
花了人民幣 1350元
然後很高興的安裝 發現它的變色功能根本不能用
http://ppt.cc/Oif9
要求他退費
但是他都說按 收貨才能補零件 (就不能退貨了)
要自己維修 維修修不好 就把燈寄回去給他們
才能全額退 不然只退人民幣一百元
今天和他們溝通也沒有下文 他們也申請淘寶客服介入
請問有人跟淘寶客服打過交道嗎
如果是要寄燈回去的話 我不划算
因為這個燈是跟著集貨來的 他當初運費不會有順豐那麼貴
而且他已經訂在上面了 要拆真的很麻煩
請大家給我建議吧~~~~ 我後悔買這個燈了
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