[問題] 蝦皮取貨率
大家晚安
最近升級成了蝦皮優選,優點是訂單變多了!
缺點是棄標率也變高了!!!
最近出貨一個取貨率93%的同業買家,
一開始騙我超商店員找不到貨(但是查詢訂單號碼卻顯示在該門市,且該門市店員表示沒人
詢問)
後來再說出去外縣市遊玩,禮拜二回家再取貨。
然後一路到今天,無聲無息
我從星期二關切到現在,
只有禮拜二晚上回我訊息,說改禮拜三早上去拿...
之後都有上線卻不回訊息
我很擔心他沒拿到貨,卻沒想到這只是他棄標的謊言
今天已經是取貨付款最後一天,已經有心理準備他不會去拿了。
想請問大家:
蝦皮取貨率大概低於多少就不會出貨呢?
又如果因為取貨率過低想取消,應該怎麼跟客人解釋會比較委婉呢?
還有我本身不排斥同業來買,可是這種惡意棄標感覺是來亂的,未來難道要拒絕同業嗎?
感覺有點因噎廢食...
以上,拜託大家解惑了,謝謝。
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